Shipping & Returns

Shipping & Returns

Shipping

We aim to dispatch all orders within 1-2 business days. Once dispatched, you will receive a confirmation email with tracking information.

  • Standard UK Delivery: 3-5 business days
  • Express UK Delivery: 1-2 business days
  • International Delivery: 7-14 business days

Free standard shipping on all UK orders over £30.

Returns

We want you to love your Chizara Cosmetics purchase. If you're not completely satisfied, we accept returns within 14 days of delivery, provided items are unused and in their original packaging.

How to Return

  • Contact us via our Contact Us page with your order number and reason for return
  • We will provide you with return instructions
  • Once we receive and inspect your return, a refund will be issued within 5-7 business days

Please note: We are unable to accept returns on opened or used products for hygiene reasons.